Security clearance: Top Secret
Education: B.A. (University of Alberta, 1980)
- Over 15 years’ experience developing and designing training materials for adult learners in both the public and private sectors.
- Involved in knowledge management and learning initiatives in several departments and agencies of the Canadian federal government, including National Defence, Health Canada, Agriculture Canada, Public Works and Government Services Canada, Public Health Agency of Canada, and the Canadian Food Inspection Agency, as well as at several leading pharmaceutical and financial services companies.
- Projects of note include the design and development of eLearning programs for Canadian pharmaceutical industry employees; the research and writing of a multi-volume overview of the pharmaceutical industry landscape for a major Canadian pharmaceutical company; design and development of training curriculum for Canadian Food Inspection Agency inspector training; design and development of e-learning courseware for the Defence Learning Network at Department of National Defence.
- Created a subject-based index according to a rigidly defined format within a tight timeframe. Because the publication, House of Commons Procedure and Practice, would be used as a reference guide by House of Commons officers, it was necessary to apply principles of double- and triple-indexing to facilitate rapid information retrieval. House of Commons Procedure and Practice, a 1000-page guide, was published in 2000.
- Expertise in creating readable content or refreshing existing content. Using a plain language writing style, simplifies the complex and makes the incomprehensible comprehensible to clearly defined target audiences.
- Has helped organizations capture and codify their corporate knowledge and share it among their members using proven adult learning principles to engage and stimulate learners, transforming dry technical information into vital, practical knowledge.