Education
Niagara College of Applied Arts and Technology, Welland, Ontario.
Completed first year of Journalism Program. 1974

University of Waterloo, Waterloo, Ontario.
Completed first year of Bachelor of Arts Program. 1976

University of Alberta, Edmonton, Alberta. Completed Bachelor of Arts Honours Program. Specialized in Western Canadian history. Received Gold Medal in Prairie History. 1977—1980

Memberships
Society for Technical Communication (Eastern Ontario Chapter)
Ottawa Distance Learning Group
Canadian Historical Society

Professional development and specialized training
Common Departmental Financial System (CDFS)
Public Works and Government Services Canada, Ottawa, Ont. January 2003

Javascript
cimdi Digital Media & Internet Training, Ottawa, Ont. January 2002

Dynamics of Interface Design
Internet Institute, Ottawa, Ont. August 2001

Technical Information and Drawing Inventory System (TIDIS)
Public Works and Government Services Canada, Ottawa, Ont. June 2001

Project Management Breakthroughs
Priority Management, Ottawa, Ont. January 2000

FrameMaker
Griffin Training & Consulting, Ottawa, Ont. October 2000

RoboHelp
Help Development Solutions, Inc., Atlanta, GA. June 1999

Desktop Publishing & Design
Universal Career Institute, Montreal, QC. July 1995

Last update: February 6, 2009